Refund Policy

1. General Policy

At Creative Lines Digital, we strive to ensure our clients are satisfied with our services. Our refund policy is designed to be transparent and fair. Due to the nature of digital services, refunds are handled on a case-by-case basis.

2. Project-Based Services

For project-based work, payments are typically made in milestones. A refund of the most recent milestone payment may be considered if there is a clear failure to deliver the agreed-upon services. No refunds will be issued for previously approved and completed milestones.

3. Subscription Services

For any monthly or subscription-based services, you may cancel at any time. However, refunds for partial months or unused services are not provided. Your access to the service will continue until the end of the current billing period.

4. How to Request a Refund

To request a refund, please contact our support team with your project details and a clear explanation of the issue. We will review your request and respond within 7-10 business days.

Creative Lines Digital reserves the right to modify this refund policy at any time. Any changes will be posted on this page.